Privacy Policy
Effective Date: 15th July 2025
Last Updated: 15th July 2025
1. Introduction
WoodWise Media we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website at woodwisemedia.com.
We are based in the United Kingdom and comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Contact Information
Data Controller:
Woodwise Media
Contact Details:
Email: matthew@woodwisemedia.com
3. Information We Collect
3.1 Information You Provide Directly
- Contact information (name, email address, phone number)
- Messages sent through contact forms
- Newsletter subscription details
- Account information (if you create an account)
- Payment information (processed securely by third-party providers)
3.2 Information Collected Automatically
- IP address and location data
- Browser type and version
- Device information
- Pages visited and time spent on our Website
- Referring website
- Cookies and similar tracking technologies
3.3 Information from Third Parties
- Social media platforms (if you interact with our social media content)
- Analytics providers
- Payment processors
4. How We Use Your Information
We use your personal data for the following purposes:
4.1 Legal Basis: Legitimate Interests
- To operate and improve our Website
- To provide customer support
- To send marketing communications (with your consent)
- To analyze Website usage and performance
4.2 Legal Basis: Contract Performance
- To fulfill services you’ve requested
- To process payments
- To communicate about your orders or services
4.3 Legal Basis: Legal Obligation
- To comply with legal requirements
- To maintain records as required by law
4.4 Legal Basis: Consent
- To send marketing emails (you can withdraw consent at any time)
- To use non-essential cookies
5. Cookies and Tracking Technologies
5.1 Types of Cookies We Use
- Essential Cookies: Required for basic website functionality
- Performance Cookies: Help us understand how visitors use our Website
- Functionality Cookies: Remember your preferences and settings
- Marketing Cookies: Used to deliver relevant advertisements
5.2 Managing Cookies
You can control cookies through your browser settings. Please note that disabling essential cookies may affect Website functionality.
For detailed cookie information, please see our Cookie Policy.
6. Data Sharing and Disclosure
We may share your personal data with:
6.1 Service Providers
- Web hosting providers
- Email service providers
- Analytics providers (e.g., Google Analytics)
- Payment processors
- Customer support platforms
6.2 Legal Requirements
We may disclose your information if required by law, court order, or to protect our rights and safety.
6.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.
7. International Data Transfers
Some of our service providers may be located outside the UK. When we transfer your data internationally, we ensure appropriate safeguards are in place, including:
- Adequacy decisions by the UK government
- Standard contractual clauses
- Binding corporate rules
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy:
- Contact form inquiries: 2 years
- Newsletter subscriptions: Until you unsubscribe
- Website analytics: 26 months
- Legal obligations: As required by law
9. Your Rights Under UK GDPR
You have the following rights regarding your personal data:
9.1 Right of Access
Request a copy of the personal data we hold about you.
9.2 Right to Rectification
Request correction of inaccurate or incomplete data.
9.3 Right to Erasure
Request deletion of your personal data in certain circumstances.
9.4 Right to Restrict Processing
Request limitation of how we use your data.
9.5 Right to Data Portability
Request transfer of your data to another service provider.
9.6 Right to Object
Object to processing based on legitimate interests or for direct marketing.
9.7 Right to Withdraw Consent
Withdraw consent for processing where consent is the legal basis.
To exercise any of these rights, please contact us matthew@woodwisemedia.com.
10. Data Security
We implement appropriate technical and organizational measures to protect your personal data, including:
- SSL encryption for data transmission
- Secure servers and databases
- Regular security updates
- Access controls and authentication
- Staff training on data protection
11. Children’s Privacy
Our Website is not intended for children under 13. We do not knowingly collect personal data from children under 13. If you become aware that a child has provided us with personal data, please contact us immediately.
12. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the updated policy on our Website
- Sending an email notification (if you’ve subscribed to our communications)
- Displaying a prominent notice on our Website
14. Complaints
If you have concerns about how we handle your personal data, you can:
- Contact us directly at matthew@woodwisemedia.com
- Lodge a complaint with the Information Commissioner’s Office (ICO):
- Website: ico.org.uk
- Phone: 0303 123 1113
- Address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
15. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: matthew@woodwisemedia.com
This Privacy Policy was last updated on 15th July 2025 and is effective as of 15th July 2025.